Can I return my Askinosie purchase?
Yes. If for any reason you are not satisfied, we are happy to
exchange it or refund the credit card used for the purchase. Returns and
exchanges must be made within 30 days of shipment.
- Contact us at (417) 862-9900. We are available Monday through
Thursday 9:00 am - 5:00 pm and Friday 9:00 - Noon CST. Or e-mail us at info@askinosie.com. You will receive a
return authorization number (RA). Please write the RA number on the packing
slip.
- Return the product, in Askinosie Chocolate packaging if possible, along with the original packing slip, RA# and statement of your preference for credit or exchange using the return label below or your own label to: Askinosie Chocolate RA# ___________ 514 E. Commercial Street, Springfield, MO, 65803.
- Ship the package via an insured courier (UPS, FedEx, USPS Parcel Post). Keep your shipment receipt in case the package is damaged or lost in transit. The Askinosie Chocolate cannot guarantee credit for your return without confirmation of delivery to us.
