Can I return my Askinosie purchase?
Yes. If for any reason you are not satisfied, we are happy toexchange it or refund the credit card used for the purchase. Returns andexchanges must be made within 30 days of shipment.
- Contact us at (417) 862-9900. We are available Monday throughThursday 9:00 am - 5:00 pm and Friday 9:00 - Noon CST. Or e-mail us at firstname.lastname@example.org. You will receive areturn authorization number (RA). Please write the RA number on the packingslip.
- Return the product, in Askinosie Chocolate packaging if possible, along withthe original packing slip, RA# and statement of your preference for credit orexchange using the return label below or your own label to: Askinosie ChocolateRA# ___________ 514 E. Commercial Street, Springfield, MO, 65803.
- Ship the package via an insured courier (UPS, FedEx, USPS ParcelPost). Keep your shipment receipt in case the package is damaged or lost intransit. The Askinosie Chocolate cannot guarantee credit for your return withoutconfirmation of delivery to us.